Instructions for single users

1. If you have not done this already, download the EB Client License Administrator tool and install it.
2. Enter the activation code that you have received per email into the Activation Code text box.
3. In the Online Activation section on the right-hand side, click Activate.

The Status section at the bottom of the tool should show that the activation was successful. If you encounter any issues, please contact us.

Instructions for floating server providers

For tools, demo configuration files and other useful information:

1. Download the Server Package.
2. Install the EB Server License Administrator Tool (part of the Server Package).
3. Use the install guide to configure the license server.
4. Use the EB Server License Administrator Tool to enter the activation code that you have received per email into the Activation Code text box.
5. Enter the number of licenses to be activated.

NOTE: You can activate all ordered licenses on one machine, or you can split your licenses to several license servers.

6. In the Online Activation section on the right-hand side, click Activate.

The Status section at the bottom of the tool should show that the activation was successful. If you encounter any issues, please contact us.

Instructions for using USB dongled license files

1. If you have not done this already, download and install the WibuKey Runtime or Sentinel driver.
2. Plug in your EB USB dongle.
3. Under Order History in the licensing portal, download your license file.

If you require assistance from EB Support, retrieve your dongle serial number and your customer ID and contact us.

1. Open the EB License Administrator tool.
2. Select the license to be upgraded to the latest version from the list of activated licenses in the Licenses section at the center of the tool.
3. In the Online Activation section on the right-hand side, click Upgrade.

The Status section at the bottom of the tool should show that the license was successfully upgraded to the latest version. If you encounter any issues, please contact us.

For offline upgrade requests, you will need to return the license for the current version and then activate the license for the latest version. Please follow the instructions for offline return followed by the instructions for offline activation.

1. Open the EB License Administrator tool.
2. Select the license to be returned from the list of activated licenses in the Licenses section at the center of the tool.
3. In the Online Activation section on the right-hand side, click Return.

The Status section at the bottom of the tool should show that the license was successfully returned and is now available again. If you encounter any issues, please contact us.

For offline return requests, click Create Return Request in the Offline Activation section on the left-hand side of the tool instead of step 3 above. Upload the automatically downloaded file in the Offline License Handling section of the Licensing portal and click Process.