- Support
- |
- Licensing
Licensing information
To manage licenses, go to our licensing portal
This quick start guide only covers instructions for the latest version of Elektrobit’s license types. For legacy licenses see the relevant section in our more extensive User Guide.
For EB Assist ADTF 3, EB Assist Test Lab, and EB Assist Test Lab Scene Manager please follow the license instructions which you find after the installation of each product on your PC.
- Activate licenses
- Upgrade licenses
- Return licenses
Activate licenses
Instructions for single users
- If you have not done this already, download the EB Client License Administrator tool and install it.
- Enter the activation code that you have received per email into the Activation Code text box.
- In the Online Activation section on the right-hand side, click Activate.
Click here for offline instructions
For offline activation requests, click Create Activation Request in the Offline Activation section on the left-hand side of the tool instead of step 3 above. Upload the automatically downloaded file in the Offline License Handling section of the Licensing portal and click Process. Then, click Process Activation in the tool and select the activation response file.
The Status section at the bottom of the tool should show that the activation was successful. If you encounter any issues, please contact us.
Instructions for floating server providers
For tools, demo configuration files and other useful information:
- Download the Server Package.
- Install the EB Server License Administrator Tool (part of the Server Package).
- Use the install guide to configure the license server.
- Use the EB Server License Administrator Tool to enter the activation code that you have received per email into the Activation Code text box.
- Enter the number of licenses to be activated.
NOTE: You can activate all ordered licenses on one machine, or you can split your licenses to several license servers.
- In the Online Activation section on the right-hand side, click Activate.
Click here for offline instructions
For offline activation requests, click Create Activation Request in the Offline Activation section on the left-hand side of the tool instead of step 5 above. Upload the automatically downloaded file in the Offline License Handling section of the Licensing portal and click Process. Then, click Process Activation in the tool and select the activation response file.
The Status section at the bottom of the tool should show that the activation was successful. If you encounter any issues, please contact us.
Instructions for using USB dongled license files
- If you have not done this already, download and install the WibuKey Runtime or Sentinel driver.
- Plug in your EB USB dongle.
- Under Order History in the licensing portal, download your license file.
If you require assistance from EB Support, retrieve your dongle serial number and your customer ID and contact us.
